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Prachi Deo is the executive director of Nayi Disha. Nayidisha, an information resource, for intellectual and developmental disabilities, has helped parents on not one but many critical areas. These include counselling, resources directory, and need based support. From humble beginnings, spanning 17 years, Nayidisha and its team, have scaled new heights. In conversation with Prachi Deo. 1) A little about yourself. How did you envision NayiDisha so many years ago and how did it grow? My elder brother has down syndrome, and I have seen my parents’ struggle. I grew up watching them. I started volunteering at a centre. And then realised volunteering has its limitations, and I wanted to reach out to more people. With my background in technology, I started a resource centre, and we have grown organically over the last 7 years. Soon I had volunteers helping me out. With funding, I now have a capable team who look into the different se...